Returns and Exchanges
We want to ensure all our costumers are satisfied with their products.
In case you are not, for any reason, we will gladly accept return/exchange provided ALL of the following conditions are met.
- The returned product is received by Lil Bellies within 15 days from the date of initial shipment.
- Products have been unused, unwashed, and are returned in original packaging in original condition.
If the above conditions are met, please use the following instructions when returning/exchanging your product:
- Contact - firstname.lastname@example.org to request a return/exchange, explaining the reason. Please also include your order number.
- Once a return/exchange has been authorized, the product should be sent in its original packaging to the address listed on the email sent, within 15 days of authorization. We suggest using a tracking service, as we are not responsible for any goods lost in transit.
Once we receive returned goods and they prove to be in original condition, we will happily process the refund/exchange and will confirm this via email.
Please note that Lil Bellies is not responsible for shipping costs for returned items - these are at the customer’s expense unless a product is faulty. We recommend all returns be sent via tracking service as we are not responsible for items lost or undelivered.